Ace Home Center in Middletown, CT Closed now

Reviews about Ace Home Center

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  November 27, 2019, by Angeline Hein
  BEST PLACE IS BUY A WEBER GRILL IS ACE HARDWARE IN MIDDLETOWN The price of a Weber grill is controlled by the manufacturer, so it’s the same online or in any of the retail stores that carry it. But there IS a significant difference in the services vendors offer in connection with the grill purchase. After considerable research, I found that the BEST place to go is Ace Hardware in Middletown. When your grill dies and you want a replacement reasonably quickly, how long it takes to get delivery matters. There would be a delay for all of the online venders to deliver and for Lowes, the model we wanted would take two weeks to order and get it to the store. Some local stores had grills in stock. Most include free delivery, but Home Depot charges $69! Fortunately, all of the online vendors, big box and other stores would provide free assembly on the grill we wanted. So now you have a new grill, what do you do with the old one, especially if it is over 5 feet long, 4 feet high, and 2 feet deep? Only one place I contacted, Ace Hardware in Middletown, would take away the old grill. Ace Hardware in Middletown was a pleasure to deal with—the entire process went quickly and smoothly. Joey placed an immediate order for the grill model we wanted (and also a companion rotisserie, and he carefully double checked the item number to make sure it was the right one for this grill). In a few days, the grill was assembled and delivered to us, actually a day BEFORE the promised date. Joey and his associate came at the time they said they would be at our place and did what we needed to have them do, including removing the old grill. All of this at no additional charge. AND, Ace Hardware’s grill package included a free propane tank refill and a $10 Ace gift card. Joey urged us to sign up for Ace Rewards which is worth another approx. $35 on this purchase. For superior customer service, go to Ace Hardware in Middletown.